OpenAI’s ChatGPT outage: some users still unable to access the chatbot
During the Sifted Summit on Wednesday, October 8, Laura Modiano, OpenAI’s head of EMEA startups, spoke about the latest developments. In the meantime, ChatGPT is experiencing issues for a subset of users.
OpenAI’s status page confirms that the service is currently facing problems, noting higher error rates for ChatGPT. The company added that mitigation measures have been put in place and that monitoring the situation continues as recovery efforts proceed.
Requests for comment from OpenAI were not immediately returned.
Downdetector, which tracks outages, logged approximately 3,000 reports of ChatGPT problems on Tuesday.
The timing of the outage follows a security incident involving Mixpanel, one of OpenAI’s data analytics partners. OpenAI indicated that the breach exposed user information such as names, email addresses, and other details linked to the OpenAI API. The company did not specify how many users were affected, but stated in a blog post that an attacker exported a dataset containing limited customer-identifiable information and analytics data.
ChatGPT helped spark the AI boom when it launched three years ago. OpenAI stated in October that the service is used by more than 800 million people each week.
